01Data Controller
The Data Controller is Vivica S.r.l., registered office at via XXV Aprile, 9, 36060 Pianezze (VI), Italy, VAT number 03187920248, reachable at support@vivica.com.
No Data Protection Officer (DPO) has been appointed.
02Data we collect
We collect the following personal data, grouped by the app feature it relates to:
Account registration data
| Data | Why we need it |
|---|---|
| Full name | To identify the user and personalize the in-app experience |
| Email address | To create and authenticate the account, and send service communications |
| Phone number | Account verification, credential recovery, and service-related communications |
Data collected via the camera
| Data | Why we need it |
|---|---|
| Data extracted from the receipt (merchant, amount, items, date) | To verify the purchase and award the related loyalty points |
The receipt image is captured by the camera solely to extract the necessary data and is never stored: it is deleted immediately after processing, both on the device and on our systems. We only retain the extracted text data (merchant, amount, items, date), which is needed to manage loyalty points.
Location data
| Data | Why we need it |
|---|---|
| Approximate or precise GPS position of the device | To show you the nearest partner stores |
Data collected automatically
Like most apps, we may automatically collect technical data (device model, operating system, app identifiers, error logs) needed to keep the service running correctly and securely.
03Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Creating and managing the user account | Performance of a contract (Art. 6(1)(b) GDPR) |
| Scanning receipts and awarding loyalty points | Performance of a contract (Art. 6(1)(b) GDPR) |
| Location for nearby stores | User consent (Art. 6(1)(a) GDPR), revocable at any time |
| Service communications (e.g. account verification) | Performance of a contract / legal obligation |
| Promotional and marketing communications | User consent (Art. 6(1)(a) GDPR) |
| Security, fraud prevention, legal compliance | Legal obligation / legitimate interest (Art. 6(1)(c) / 6(1)(f) GDPR) |
04Device permissions
The app requests a few specific permissions in order to work properly:
Used exclusively to photograph receipts for the loyalty points program. The image is processed only to extract data (merchant, amount, items, date) and is never stored: it is deleted immediately after processing. We only keep the extracted text data, which may also be used for anti-fraud checks and customer support. You can revoke this permission at any time from your device settings, but the points-collection feature will not work without it.
Used to show you the partner stores closest to your location. This permission is optional: if you don't grant it, you can still search for stores manually (e.g. by city or postal code), with reduced functionality. You can revoke this permission at any time from your device settings.
Name, email, and phone number are required at registration: without this data, it is not possible to create an account or use the app.
05Data retention
- Account data: kept for the duration of the contractual relationship. Upon account deletion, data is erased immediately, unless a longer retention period is required by law.
- Receipt images: never stored, deleted immediately after data extraction. The extracted text data (merchant, amount, items, date) is kept only for as long as needed to process the user's loyalty points, after which it is deleted.
- Location data: not retained beyond the usage session.
07Security
We adopt appropriate technical and organizational measures (encryption in transit, access controls, backups) to protect personal data from unauthorized access, loss, or improper disclosure.
08Your rights
As a data subject, you have the right at any time to:
To exercise these rights, write to support@vivica.com.
09Minors
The app is not intended for users under 14 years of age. We do not knowingly collect data from minors without the consent of a parent or legal guardian.
10Changes to this policy
This policy may be updated from time to time. In case of material changes, we will notify you via an in-app notice or email before the changes take effect.
11Contact
For any questions about this policy or about how we process your personal data, write to support@vivica.com or contact us at Vivica S.r.l., via XXV Aprile, 9, 36060 Pianezze (VI), Italy.